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Instruction for Patients

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📌 Referral Process: Patients referred to Sabatia Eye Hospital are encouraged to bring recent medical reports along with a referral letter. After registration, they will be directed to the appropriate specialty clinic.

📌 Returning Patients: Always carry your patient card for every visit.

📌 Payment Policy: All payments should be made at the accounts office, and a receipt must be collected.

Timeline Background

Process of Accessing Services

1

Step 1

Pick a number at the security office

2

Step 2

Registration (present the Consultation fee receipt)

3

Step 3

Make payments at (consultation fee) at the Accounts office

4

Step 4

Take Visual Acuity at the VA room

5

Step 5

See a doctor/Optometrist for Diagnosis/Refraction

6

Step 6

Present the prescription to the Pharmacist(Outpatients)

7

Step 7

Make Payments for the drugs at the Accounts

8

Step 8

Collect drugs

Health Insurance

Medical Administration

Medical Administration

Britam

Britam

SHA

SHA

Minet

Minet

APA

APA

KCB

KCB

First Assurance

First Assurance

GA

GA

Co-op

Co-op

AAR

AAR

Heritage

Heritage

Jubilee

Jubilee

Defmis

Defmis

Liaison

Liaison

CIC

CIC

UAP

UAP

Old Mutual

Old Mutual

Madison

Madison

;

Working Hours

Eldoret Clinic

Monday to Friday: 9:00 AM - 5:00 PM

Weekends: 9:00 AM - 1:00 AM

Public Holidays : Closed

Contact Us

Mobile: +254707650804

Email: eldoret@sabatiaeyehospital.org

Base Hospital - Sabatia

Monday to Friday: 8:00 AM - 4:30 PM

Weekends: 8:00 AM - 2:00 PM

Public Holidays : 8:00 AM - 4:30 PM

Contact Us

Mobile: +254723721316

Email: sabeyehosp@gmail.com, info@sabatiaeyehospital.org

Kisumu Clinic

Monday to Friday: 9:00 AM - 5:00 PM

Weekends: 9:00 AM - 1:00 PM

Public Holidays: Closed

Contact Us

Mobile: +254776169926

Email: sabatia.kisumu@sabatiaeyehospital.org